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Join Team JJ

We invite every member of team JJ to feel empowered to grow the business by challenging the norm, contributing and pursuing excellence. Think your a good match? Get in touch to apply for our available positions listed below.

Available Job Roles

4 Jobs

Description:
Working as part of a team of experienced Account Handlers within the Equipment department, The AH shall understand client requirements and produce efficient and profitable quotes by reducing sub-hires and maximising utilisation. The Account Handler should understand, coordinate and satisfy their clients’ requirements in order to deliver true value.

Responsibilities:

  • Engaging clients and understanding their requirements
  • Building reliable and solid client relations
  • Demonstrating and utilising product knowledge
  • Producing quotes to meet client expectations, utilising minimal discount structures
  • Understanding client budgets and expectations to secure profitable sales
  • Managing enquiries from start to finish, working with other departments as required
  • Taking a pro-active approach to generating new enquires and engaging clients
  • Opening client accounts in line with company policy
  • Liaising with Warehouse manager to manage stock utilisation
  • Coordinating quote variations and liaising with the Fleet Manager to communicate changes
  • Working with Warehouse manager to ensure jobs are closed and invoiced within 24hrs of return
  • Communicating with clients about any missing or damaged items
  • Producing accurate and final invoices for clients
  • Pursuing client feedback and utilise to improve service.

Experience:

  • A very good understanding of photographic and moving image equipment.
  • Excellent communication skills from telephone through to email and various IT systems
  • The highest levels of customer service
  • A team player, not only working with other A/H’s but closely with the warehouse, digital and transport department
  • Ideally 2 years of onset experience or 2 years experience as a Booker / Account Handler
  • Exceptional eye for detail
  • A work ethic to reflect the industry we work in, sometimes working long hours
  • Proactive and willingness to go the extra mile