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Careers

Join Team JJ

JJ Media Group is made up of a vibrant group of people who aren't afraid to make noise, work hard and have fun. We are a dynamic brand with an experienced team of innovative thinkers, and a hunger for the future.

We invite every member of Team JJ to feel empowered to grow the business, by challenging the norm, contributing ideas and pursuing excellence.

Think you're a good match? Get in touch to apply for our available positions below.

Available job roles

Account Handler - Equipment

Description:

Working as part of a team of experienced Account Handlers within the Equipment department, The AH shall understand client requirements and produce efficient and profitable quotes by reducing sub-hires and maximising utilisation. The Account Handler should understand, coordinate and satisfy their clients' requirements in order to deliver true value.

Responsibilities:

  • •  Engaging clients and understanding their requirements

  • •  Building reliable and solid client relations

  • •  Demonstrating and utilising product knowledge

  • •  Producing quotes to meet client expectations, utilising minimal discount structures

  • •  Understanding client budgets and expectations to secure profitable sales

  • •  Managing enquiries from start to finish, working with other departments as required

  • • Taking a pro-active approach to generating new enquires and engaging clients

  • • Opening client accounts in line with company policy

  • • Liaising with Warehouse manager to manage stock utilisation

  • • Coordinating quote variations and liaising with the Fleet Manager to communicate changes

  • •  Working with Warehouse manager to ensure jobs are closed and invoiced within 24hrs of return

  • • Communicating with clients about any missing or damaged items

  • • Producing accurate and final invoices for clients

  • • Pursuing client feedback and utilise to improve service.

Experience:

  • • A very good understanding of photographic and moving image equipment.

  • • Excellent communication skills from telephone through to email and various IT systems  

  • • The highest levels of customer service

  • • A team player, not only working with other A/H’s but closely with the warehouse, digital and transport department

  • • Ideally 2 years of onset experience or 2 years experience as a Booker / Account Handler

  • • Exceptional eye for detail

  • • A work ethic to reflect the industry we work in, sometimes working long hours

  • • Proactive and willingness to go the extra mile

JJ Journal